Privacy Policy

How we collect, process, and protect your personal data

Last updated: April 6, 2026

ANIM obrt za proizvode i usluge, owner Nikola Nikša, Stjepana Radića 93, 48350 Đurđevac, Croatia, personal identification number (OIB): [enter OIB] (hereinafter: "ANIM", "we", "us") is committed to protecting your privacy. This policy explains how we process your personal data in accordance with the GDPR (EU Regulation 2016/679) and the Croatian Act implementing the General Data Protection Regulation (NN 42/18).

Data controller

Company

ANIM obrt za proizvode i usluge

Owner: Nikola Nikša

Contact

[email protected]

095 861 2345

Stjepana Radića 93, 48350 Đurđevac

Data we collect

Data you provide directly

  • Contact form: name, email address, message, company name (optional), phone (optional)
  • Service inquiry: name, email, selected package/service, additional message, company (optional), phone (optional)

Data collected automatically

  • Technical data: IP address, browser and OS type, referrer URL, time of access
  • Cookies: see our cookie policy for details

Legal basis and purposes

PurposeLegal basisRetention
Responding to inquiriesConsent (Art. 6(1)(a)) / Pre-contractual measures (Art. 6(1)(b))End of communication + 1 year
Contract performancePerformance of a contract (Art. 6(1)(b))Duration of contract + 11 years
Abuse preventionLegitimate interests (Art. 6(1)(f))Session duration
Website improvementLegitimate interests (Art. 6(1)(f))Aggregated data
Legal obligationsLegal obligation (Art. 6(1)(c))11 years

Sharing with third parties

We do not sell or rent your personal data.

We share data only with:

  • Google reCAPTCHA — spam protection (Google's privacy policy)
  • Hosting provider — storage and delivery of the website (servers in the EU)
  • Accounting service — legal obligations (business data only)

Transfers outside the EU/EEA

By using Google reCAPTCHA, some data may be transferred to the United States. Google LLC is certified under the EU-US Data Privacy Framework. We do not transfer data to third countries except through services that provide appropriate safeguards (Art. 46 GDPR).

Your rights

15

Right of access

Request a copy of your data

16

Right to rectification

Correct inaccurate data

17

Right to erasure

"Right to be forgotten"

18

Restriction of processing

Limit how we use your data

20

Data portability

Transfer data to another controller

21

Right to object

Object to processing

To exercise your rights, contact [email protected]. We will respond within 30 days.

Right to lodge a complaint

If you believe processing of your data infringes the GDPR, you have the right to lodge a complaint with a supervisory authority. In Croatia:

Croatian Personal Data Protection Agency (AZOP)

Selska cesta 136, 10000 Zagreb, Croatia

azop.hr

Data security

SSL/TLS encryption for all transfers
Restricted access to personal data
Regular security reviews
Servers located in the EU

Changes to this policy

We may update this policy from time to time. Changes will be published on this page with a new date. For material changes, we will notify you by email or a notice on the website.

Contact

Address

Stjepana Radića 93, 48350 Đurđevac